After years of leaking valves, unreliable heating and running out of hot water, this Albany Creek family decided enough was enough. Six months on, they’re saving on power and never running cold.
Years of Putting Up With It
This Albany Creek customer had been living with an unreliable hot water system for years. Valves were leaking, the system wasn’t heating consistently, and running out of hot water partway through the day had become a normal part of life in the house. None of it was a one off. It had been building for years, and the family had simply been putting up with it, the way a lot of people do until they finally decide enough is enough.
That’s exactly what happened here. They reached out ready to actually fix the problem instead of patching it again.
Laying Out the Real Options
Rather than just quoting a straight swap, we sat down with the homeowners and walked them through their options: electric, heat pump and solar. Each system has a different upfront cost, a different running cost, and suits different households, so we made sure they understood exactly what they’d be getting with each before they had to decide anything.
ElectricFamiliar and straightforward, but the least efficient option to run day to day. |
CHOSEN
Heat PumpCan be over 500% more efficient than standard electric, using far less power for the same hot water. |
SolarStrong long term savings, but a bigger upfront investment and dependent on sun exposure. |
The family’s biggest concern was the power their old system was chewing through. Once they understood how much more efficient a heat pump is compared to a standard electric unit, the decision was easy. It gave them the efficiency they were after without the bigger upfront investment of solar.
The Installation
We removed the old, unreliable system and installed a new heat pump hot water unit, set up and commissioned properly so it was running efficiently from day one. Every connection was tested before we left, and the site was left clean and tidy, no half finished job, no mess for the family to deal with.
Why Projection Plumbing
A lot of hot water replacements are sold as a straight swap: same system, same problems, just newer. We do it differently. We lay out the real options, explain the trade offs in plain terms, and let the homeowner choose the system that actually fits their household and their concerns, not just the easiest one for us to install. That’s why this family ended up with a system that solved the actual problem they had (a power hungry, unreliable unit) instead of just a like for like replacement that would have left the running costs exactly where they started.
THE RESULT
Six months on, the family is enjoying the energy savings of a system that’s doing the same job for a fraction of the power. When the grandkids stay over and hot water demand goes up, the boost function handles it without a second thought. No more leaking valves, no more running cold, no more putting up with it.
Sick of an unreliable hot water system? Let’s find the option that actually suits your home.
