When a retaining wall installation left a homeowner with a drain that blocked up daily, our team traced the problem to its source and fixed it properly, not just for now, but for good.
The Problem
A homeowner in Mansfield reached out to us with a frustrating, recurring issue. Their drain had started blocking up daily, and it began not long after a retaining wall was installed at the property. They’d had it cleared once already, but within a day or two the blockage was back. It was clear the real cause hadn’t been found yet, and clearing the line again and again was never going to be a long term fix.
Getting to the Bottom of It
Rather than reaching straight for the drain clearing gear and hoping for the best, we started with a full CCTV drain camera inspection. Sending a camera down the line let us see exactly what was happening inside the pipe before we touched a single tool, which meant no unnecessary digging and no guesswork on a property we hadn’t worked on before.
What we found explained everything. During the footing works for the new retaining wall, concrete had made its way directly into the sewer line, cracking the pipe and setting hard inside it on its path to the council inspection chamber. This wasn’t a one off blockage that would eventually clear itself. It was a solid obstruction that was only ever going to get
worse.
A Proper Fix, Done Right
With the damage clearly identified on camera, we could plan the repair properly instead of digging blind. Our licensed team mapped out exactly which section of pipe needed to come out, keeping the excavation as targeted as possible to minimise disruption to the yard.
We excavated down to the affected pipework, safely removed the cracked, concrete filled section, and installed new, compliant pipework in its place. Because the damage sat so close to the council’s inspection chamber, extra care was taken to make sure every join and every metre of new pipe met Queensland plumbing and drainage standards. This isn’t a spot we were willing to cut corners on, and we never are.
Leaving the Site the Way We Found It
A plumbing job isn’t finished when the new pipe goes in, it’s finished when the property looks like we were never there, aside from the problem being gone. Once the new pipework was installed and tested, our team backfilled the excavation, cleared away the spoil, offcuts and old materials, and left the site clean and tidy for the homeowner. No mess left behind,
no loose ends.
The Result
The drain is now running exactly as it should. No more daily blockages, no more uncertainty about what’s happening underground, and no more surprises waiting to resurface down the track. Our client can relax in their forever home, knowing the problem was found, fixed properly, and won’t be coming back.
Dealing with a drain that keeps blocking up? Don’t just clear it, find out why.
1300 505 229
